Terms Of Service

Booking Policy

• All reservations are subject to availability.
• Guests must provide valid identification and a credit card at the time of check-in.

Cancellation Policy

• Cancellation deadlines and fees vary based on the room type and rate selected.
• Guests are advised to review specific cancellation policies at the time of booking.

Check-in/Check-out

• Check-in time is from 2:00 PM onwards, and check-out time is until 12:00 PM.
• Early check-in and late check-out are subject to availability and may incur additional charges.

Payment

• Payment for the entire stay is required at the time of check-in.
• We accept major credit cards; cash payments may be subject to additional conditions.

Damages and Losses

• Guests are responsible for any damages or losses incurred during their stay.
• Any missing or damaged items will be charged to the guest's account.

Guest Conduct

• Guests are expected to conduct themselves in a respectful manner towards staff and fellow guests.
• Any disruptive or inappropriate behavior may result in eviction without a refund.

Smoking Policy

• Hotel Bordoisila is a non-smoking property. Smoking is prohibited in all indoor areas.
• Designated smoking areas are available; violations may result in fines.

Pets

• Pets are not allowed unless prior arrangements have been made with the hotel.
• Additional charges and conditions may apply for pet-friendly accommodations.

Privacy Policy

• Guest information is kept confidential and is only used for reservation and communication purposes.
• Credit card information is securely handled in accordance with industry standards.